Strategic thinking. Operational delivery. Measurable results.

When an organisational challenge needs more than advice, Benedict Consulting brings a strategic and operational lens to your issue, works alongside key stakeholders for practical solutions and can stay involved until there is material improvement.

Melbourne, Australia. Available Nationally.

Simon Benedict

What we do

2 Diagnose the challenge

We get underneath the symptoms to understand what's actually driving the problem, whether that's leadership, accountability, culture, relationships, structure or systems, and identify the operational response and deliverables needed to fix it.

1 Fix what gets in the way

We work with boards, executives and leadership teams to address the issues holding the organisation back, whether that's rebuilding a dysfunctional team, strengthening leadership and accountability, resolving conflict or improving systems and processes. We also look for the efficiencies that cut waste and add straight to the bottom line. Where a project just needs to be done and you don't have the time or the resources on hand, we can help.

3 Get important things done

Sometimes the problem doesn't need another strategy, it needs someone experienced to take responsibility and see it through. We step into strategic and operational projects, work with the people involved to get them completed.

4 Stay until it is working

Where the problem needs more than advice, we can stay involved if needed, implementing the changes, testing whether they're working and leaving an operational discipline to ensure it's embedded as business as usual.

Why Benedict Consulting

Simon Benedict has more than twenty years of senior executive, operational, HR and industrial relations experience, across the private and public sectors. This background means he can look at the issue, understand the operational reality and offer practical solutions to turn things around.

For Simon Benedict's full background, see his LinkedIn profile and career experience.

Case studies

Culture, leadership and accountability

Led a full cultural and leadership review of a large public hospital in response to staff complaints, incidents, leadership concerns and turnover. Included focus groups, surveys and one on one interviews, culminating in a report to the CEO and an action plan, with ongoing involvement to ensure improvements are embedded.
Conducted a leadership review of a specialist medical unit, reporting findings and required actions to the executive, covering leadership deficiencies and accountability issues.
Leading a strategic review of a major hospital service (4000 staff), engaging internal and external stakeholders to help define a new aspirational vision for the service to become best in class, with findings to inform our development of a new strategy, structure and a recommended approach to change management.
Engaged to address an executive leadership team's ongoing dysfunction and to build them into a high performing team, in readiness to deliver on a new service plan in 2027.

Change management

Led the rebuild of an administrative unit, addressing entrenched issues in team culture, accountability, leadership, systems and processes.
Project managed the final design and testing of a new purpose built Continuing Medical Education expenses app with the vendor, moving staff from manual to online claims, reducing administrative burden, errors and delays, improving the user experience and strengthening reporting and audit capability.

Conflict

Worked on sustained conflict between two teams by interviewing affected managers and delivering two reports to the executive, one addressing immediate operational fixes and a separate set of recommendations on the systemic leadership, management, process and cultural issues driving inefficiency and tension.
Mediated conflict between two senior leaders, where the dispute was affecting the department's reputation and operational effectiveness.

Operational and projects

Leading a national workforce and rostering review across an aged care division, identifying waste and inefficient practices, measuring bottom line improvement and driving consistency of approach across the country and instilling accountability. Includes a full P&L review for cost recovery opportunities, reporting outcomes to the CEO.
Led the HR, industrial relations, legal and communications workstream for the transfer of business of a large private hospital in Sydney.
Acted as Head of People Partnering (HR) for a national network, covering the HR leadership function during the incumbent's unplanned absence.

Experience

Consulting
Benedict Consulting
Present

Strategy development and execution. Operational improvement and efficiency projects. Driving change, team culture transformation and HR/IR and change management advice.

General Manager
Healthscope, Northpark and La Trobe Private Hospitals
1.5 years

Responsible for the safe and profitable operation of both hospitals, with over 600 staff, 800 visiting medical officers, revenue of $70 million and more than 14,000 patients treated each year, while overseeing a $60 million redevelopment and rebuild across both sites.

Executive General Manager & Chief Operations Manager
Epworth Freemasons Private Hospitals
5 years

Strategic and operational responsibility for four private hospitals in East Melbourne, with 1,750 staff and doctors, revenue of $170 million, 263 inpatient beds and 18 theatres, treating over 52,000 patients and undertaking 32,000 procedures a year, including the $100 million redevelopment of a heritage listed hospital.

Director, Human Resources
Epworth Healthcare
6 years

Led the HR and IR function at the largest Epworth hospital, with over 2,700 staff and 1,700 visiting medical officers, covering workforce planning, cultural improvement and staff safety through a period of major capital development worth $141 million, while operating on call as the after hours hospital executive.

National HR Manager
Staples International
4 years

Responsible for HR, IR, OHS and workers compensation for over 800 staff within a multinational sales and logistics business.

Human Resources Manager
Melbourne Health, Royal Melbourne Hospital
3 years
Industrial Officer
Industrial Relations
10 years
Master of Business (HR/IR) Bachelor of Science

Want to talk further about your challenges?

If there's an organisational problem that needs to be fixed or an initiative driven through to completion, and you don't have the time or the resources to do it yourself, please email or call for a confidential discussion.

Phone 0400 183 896
Location Melbourne, Australia
Available Nationally